In order to comply with a request for assistance, the requested authority or, when the latter cannot act on its own, the administrative department to which the request has been addressed by this authority, shall proceed, within the limits of its competence and available resources, as though it were acting on its own account or at the request of other authorities of that same Contracting Party, by supplying information already possessed, by carrying out appropriate enquiries or by arranging for them to be carried out.
Da bi ugodil prošnji za pomoč, mora zaprošeni organ, ali, kadar ta ne more sam ukrepati, upravni oddelek, na katerega je ta organ naslovil prošnjo, v okviru svoje pristojnosti in razpoložljivih virov ravnati, kot bi deloval zase ali na zahtevo drugih organov iste pogodbenice, ter sporočiti informacije, ki jih že ima, izpeljati ustrezne poizvedbe ali urediti, da se te izpeljejo.