These regulatory agencies are directed to prescribe the regulations necessary to prevent unfair and deceptive practices by these financial institutions (9) and to establish a separate division to handle consumer complaints.
Tem nadzornim organom je naročeno, da izdajo potrebne predpise za preprečevanje nepoštenih in goljufivih ravnanj v teh finančnih ustanovah fn in da ustanovijo ločen odsek, ki se bo ukvarjal s pritožbami potrošnikov.