(1) Če podjetje neupravičeno zavrne potrošnikovo zahtevo, naj mu blago z napako zamenja z novim blagom ali naj mu vrne znesek za plačano blago ali naj odpravi napako na blagu, lahko izda pristojni tržni inšpektorat ali drugi pristojni inšpekciji organ na potrošnikov predlog odločbo, s katero podjetju odredi, naj ugodi zahtevi.
(1) If an enterprise unjustifiably rejects a consumer's request that defective goods be replaced with new goods, or that the amount paid for the goods be refunded, or that the defect in the goods be removed, the competent trade inspectorate or other competent inspection body may issue, upon the request of the consumer, a decision instructing the enterprise to comply with the request.