(b) je običajno trajanje vsakega postopka objavljeno ali da se pričakovano trajanje postopka sporoči prosilcu na njegovo zahtevo; ko prejme neko vlogo, pristojni organ takoj pregleda, ali je dokumentacija popolna, in prosilca natančno in v celoti obvesti o vseh pomanjkljivostih; pristojni organ, takoj ko je mogoče, natančno in v celoti obvesti prosilca o odločitvi v postopku, tako da ta po potrebi lahko ustrezno ukrepa; četudi ima vloga pomanjkljivosti, pristojni organ v možnem obsegu nadaljuje s postopkom, če prosilec to zahteva, ter na zahtevo prosilca obvesti, na kateri stopnji je postopek, vsako zamudo pa pojasni;
(b) the standard processing period of each procedure is published or that the anticipated processing period is communicated to the applicant upon request; when receiving an application, the competent body promptly examines the completeness of the documentation and informs the applicant in a precise and complete manner of all deficiencies; the competent body transmits as soon as possible the results of the procedure in a precise and complete manner to the applicant so that corrective action may be taken if necessary; even when the application has deficiencies, the competent body proceeds as far as practicable with the procedure if the applicant so requests; and that upon request, the applicant is informed of the stage of the procedure, with any delay being explained;