(b) consultation of an electronic catalogue in a shop with the customer on site;

(d) electronic games made available in a video-arcade where the customer is physically present.

Indicate the position of the complainant vis-à-vis the undertaking(s) or association of undertakings complained of (e.g. customer, competitor).

It is recommended that the opacimeter manufacturer provide the final Bessel filter constants for different sampling rates and that the customer use these constants for designing the Bessel algorithm and for calculating the smoke values.

For the tour operator and the agency retailing the package trip, the visa applicant is no more than the consumer of the arranged trip, with the offer to process the visa application being part of the arrangement.

In cases where companies have several activities of which only one consumes steel this could lead to the customer and the deliveries made to him being classified differently from the activity corresponding to its main function.

Where a customer decides to enter into a contractual agreement with a new entrant for exclusive provision of services by means of full unbundled local loop, then it is considered that the notified operator has fulfilled its obligation under Article 5 of Directive 98/10/EC.

'customers` shall mean wholesale or final customers of electricity and distribution companies;

They should not include the initial installation charge to the consumer.

The terms "client" and "server" refer to the tester and the VU respectively.

'final customer` shall mean a customer buying electricity for his own use;

'final customer` means a consumer purchasing natural gas for his own use;

"final customers" means customers purchasing natural gas for their own use;

"final customers" means customers purchasing electricity for their own use;

"household customers" means customers purchasing natural gas for their own household consumption;

The WriteDataByIdentifier service is used by the client to write data record values to a server.

The ReadDataByIdentifier service is used by the client to request data record values from a server.

Input/Output control functional unit

"non-household customers" means customers purchasing natural gas which is not for their own household use;

"eligible customers" means customers who are free to purchase gas from the supplier of their choice, within the meaning of Article 23 of this Directive;

'customers` means wholesale or final customers of natural gas and natural gas undertakings which purchase natural gas;

"customers" means wholesale and final customers of natural gas and natural gas undertakings which purchase natural gas;

Indicate the position of the complainant vis-a-vis the undertaking(s) or association of undertakings complained of (e.g. customer, competitor).

"eligible customers" means customers who are free to purchase electricity from the supplier of their choice within the meaning of Article 21 of this Directive;

in cases where transactions as described in subparagraph (a) are refused because the customer is eligible in only one of the two systems, the Commission may oblige, taking into account the situation in the market and the common interest, the refusing party to execute the requested gas supply, at the request of the Member State where the eligible customer is located.

"household customers" means customers purchasing electricity for their own household consumption, excluding commercial or professional activities;

in cases where transactions as described in point (a) are refused because the customer is eligible in only one of the two systems, the Commission may, taking into account the situation in the market and the common interest, oblige the refusing party to execute the requested supply, at the request of one of the Member States of the two systems.

in cases where transactions as described in point (a) are refused because of the customer being eligible only in one of the two systems, the Commission may oblige, taking into account the situation in the market and the common interest, the refusing party to execute the requested supply at the request of the Member State where the eligible customer is located.

contracts for the supply with an eligible customer in the system of another Member State shall not be prohibited if the customer is eligible in both systems involved;

in cases where transactions as described in subparagraph (a) are refused because of the customer being eligible only in one of the two systems, the Commission may oblige, taking into account the situation in the market and the common interest, the refusing party to execute the requested electricity supply at the request of the Member State where the eligible customer is located.

contracts for the supply of electricity with an eligible customer in the system of another Member State shall not be prohibited if the customer is considered as eligible in both systems involved;

"non-household customers" means any natural or legal persons purchasing electricity which is not for their own household use and shall include producers and wholesale customers;

contracts for the supply of gas under the provisions of Articles 15, 16 and 17 with an eligible customer in the system of another Member State shall not be prohibited if the customer is considered as eligible in both systems involved;

contracts for the supply of electricity under the provisions of Articles 17 and 18 with an eligible customer in the system of another Member State shall not be prohibited if the customer is considered as eligible in both systems involved;

Where an eligible customer is connected to the distribution system, access to the system must be the subject of negotiation with the relevant distribution system operator and, if necessary, with the transmission system operator concerned.

Member States may take the measures necessary to ensure that the natural gas undertaking refusing access to the system on the basis of lack of capacity or a lack of connection makes the necessary enhancements as far as it is economic to do so or when a potential customer is willing to pay for them.

The marker price for a given MW categoriy (e.g. 25 MW) is the average price payable per kWh for a notional or 'marker price' industrial consumer with a normal demand of about 25 MW, but before any reductions for 'special factors', which should be reported separately (see paragraph 16 below).

Member States may take the measures necessary to ensure that the natural gas undertaking refusing access to the system on the basis of lack of capacity or a lack of connection shall make the necessary enhancements as far as it is economical to do so or when a potential customer is willing to pay for them.

Until the cogeneration producer is an eligible customer under national legislation within the meaning of Article 21(1) of Directive 2003/54/EC, Member States should take the necessary measures to ensure that the tariffs for the purchase of electricity to back-up or top-up electricity generation are set on the basis of published tariffs and terms and conditions.

Until the cogeneration producer is an eligible customer under national legislation within the meaning of Article 21(1) of Directive 2003/54/EC, tariffs related to the purchase of additional electricity sometimes needed by cogeneration producers should be set according to objective, transparent and non-discriminatory criteria.

Notwithstanding paragraph 1, where a natural or legal person obtains from its customers their electronic contact details for electronic mail, in the context of the sale of a product or a service, in accordance with Directive 95/46/EC, the same natural or legal person may use these electronic contact details for direct marketing of its own similar products or services provided that customers clearly and distinctly are given the opportunity to object, free of charge and in an easy manner, to such use of electronic contact details when they are collected and on the occasion of each message in case the customer has not initially refused such use.