Če prevoznik odkrije delno izgubo ali poškodbo predmeta (prtljage, vozila), za katerega prevoz je odgovoren, ali domneva, da je prišlo do take delne izgube ali poškodbe, ali če upravičenec trdi, da je do nje prišlo, mora prevoznik takoj, in če je mogoče, v navzočnosti upravičenca sestaviti zapisnik o dejanskem stanju, v katerem za vsako vrsto škode navede stanje predmeta, in če je mogoče, obseg in vzrok škode in čas njenega nastanka.
1 When partial loss of, or damage to, an article carried in the charge of the carrier (luggage, vehicles) is discovered or presumed by the carrier or alleged by the person entitled, the carrier must without delay, and if possible in the presence of the person entitled, draw up a report stating, according to the nature of the loss or damage, the condition of the article and, as far as possible, the extent of the loss or damage, its cause and the time of its occurrence.