Definicija: Generally, any formal official imposition of penalty or fine; destruction, taking, seizure, or withholding of property; assessment of damages, reimbursement, restitution, compensation, costs, charges or fees; requirement, revocation or suspension of license; and taking other compulsory or restrictive action by organization, agency or its representative.

Definicija: Retail banking is banking in which banking institutions execute transactions directly with consumers, rather than corporations or other banks. Services offered include: savings and transactional accounts, mortgages, personal loans, debit cards, credit cards, and so forth.