Definicija: The record-keeping mechanism used by networks and multiuser operating systems for keeping track of authorized users.

Definicija: 1. The account or contact with which a business unit conducts a business transaction. 2. A person or company to whom your company sells products or services.

Definicija: An outside organization or individual that submits a sales order for goods or services.

Definicija: A customer that is linked to the primary customer in a customer relationship.

Definicija: A customer who may visit a Web site several times within a certain timeframe, but is counted only once.

Definicija: A potential customer.

Definicija: An internal company that acts as a customer to another internal company. When a company does not satisfy an original sales order, that company becomes an intercompany customer when it directs a purchase order to another internal company to satisfy the original sales order.

Definicija: A potential customer who must be contacted by a salesperson and either qualified or disqualified as a sales opportunity. Leads will be converted into accounts, contacts, or opportunities if they are qualified. Otherwise they are deleted or archived.

Definicija: An account that is immediately above a contact entity. Any action taken on the account entity can propagate to the child contact entity.

Definicija: A potential customer who must be contacted by a salesperson and either qualified or disqualified as a sales opportunity. Leads will be converted into accounts, contacts, or opportunities if they are qualified. Otherwise they are deleted or archived.

Definicija: The ability to maintain customer loyalty.

Definicija: the emotional connection between a customer and a brand; encompasses the customer's relationship with a business

Definicija: The users' reaction to a product or service that is perceived as valuable. When a product or service engages users, they want to interact with it and continue doing so.

Definicija: A tab in the Array Managment feature that enables the user join the Customer Experience Improvement Program.

Definicija: An association between a customer (account or contact) and a partner (account or contact).

Definicija: To explicitly decline to participate. Typically used in marketing programs and offerings, whereby an action (such as the use of personal information beyond the original, primary purpose for which it was collected) is undertaken unless an individual explicitly declines. An element of choice.

Definicija: In a newsreader client program, to remove a newsgroup from the list of newsgroups to which upload one subscribes.

Definicija: To remove oneself as a recipient on a mailing list.

Definicija: An employee who is responsible for closing services sales opportunities and developing new customer engagement opportunities.

Definicija: occurs when either party pursuant to a power created by agreement or law puts an end to the contract otherwise than for its breach. On "termination" all obligations which are still executory on both sides are discharged but any right based on prior breach or performance survives

Definicija: An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities.

Definicija: a) two or more natural or legal persons who, unless it is shown otherwise, constitute a single risk because one of them, directly or indirectly, has control over the other or others; b) two or more natural or legal persons between whom there is no relationship of control as set out in the first indent but who are to be regarded as constituting a single risk because they are so interconnected that, if one of them were to experience financial problems, the other or all of the others would be likely to encounter repayment difficulties

Definicija: a) dve ali več fizičnih ali pravnih oseb, ki, razen če ni dokazano nasprotno, predstavljajo eno samo tveganje, ker ena izmed njih neposredno ali posredno obvladuje drugo ali druge; b) dve ali več fizičnih ali pravnih oseb, med katerimi ni razmerja, ki predstavlja obvladovanje, navedeno v prvi alinei, vendar je treba šteti, da predstavljajo eno samo tveganje, ker so med seboj tako povezane, da je takrat, ko ima ena izmed njih finančne težave, verjetno, da bo imela druga ali vse druge težave z odplačilom

Definicija: a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support

Definicija: The Commerce Server Business Management user interface that you use to view customer and order status information and display all the associated details.