Definicija: A potential customer who must be contacted by a salesperson and either qualified or disqualified as a sales opportunity. Leads will be converted into accounts, contacts, or opportunities if they are qualified. Otherwise they are deleted or archived.
Definicija: A look-up field in the opportunity, account, and contact forms in which users select the lead that was originally identified as a sales opportunity and that lead to the current opportunity, account, or contact.